Psicon
& the NHS
Our specialist team of clinical psychologists, psychiatrists, paediatricians, specialist nurses, occupational and speech and language therapists have many years’ experience of working with NHS Trusts and commissioners since 2014. We make sure that every child and adult referred to us receives a NICE compliant and high-quality assessment quickly and seamlessly.
Introduction
How we can help
We know that NHS Trusts up and down the country are often faced with high demand for neurodevelopmental assessments and, as a result, struggle with long waiting lists. This can be hard to accommodate within an existing system, as neurodevelopmental assessments are typically managed alongside complex services such as child and adolescent mental health or paediatric health.
Psicon can support Trusts with waiting list initiatives, helping to free-up resources and capacity while enabling patients to access high-quality, NICE compliant neurodevelopmental assessments. This means shorter waiting times than would otherwise be the case.
With years of experience in working with Trusts and ICBs, we can share our learning and help with all aspects of the initiative: from developing a service specification, to data sharing assurances and contracting, through to mobilisation, delivery and exit planning. We can help with caseloads from 50 to 1500 and beyond.
Highest Quality
Why choose Psicon?
MDT, NICE Guidelines compliant assessments
A huge capacity of 150+ clinicians ready to assess anywhere in the country
A clinically led, value-driven organisation, always with the individual in mind
Full support for Commissioners and Trusts: from discovery phase, to exit planning – our experienced team can support the development of a waiting list initiative from beginning to end
A team of employed Experts by Experience who review all our materials, communication, estates and clinical activity to ensure maximum accessibility and neurodevelopmentally friendly services
Dedicated client experience team to ensure NHS service users are heard throughout their journey.
We’re with you every step of the way
A Trusted Provider
Barnet, Enfield and Haringey
Chelsea and Westminster Hospital
Dorset County Hospital
East Sussex Healthcare
Frimley
Hampshire and Isle of Wight
Kent Community Health
Kent and Medway
Midlands Partnership University
North Staffordshire Combined Healthcare
Surrey and Borders Partnership
Sussex Partnership
University Hospitals Dorset
Barnet, Enfield and Haringey
Chelsea and Westminster Hospital
Dorset County Hospital
East Sussex Healthcare
Frimley
Hampshire and Isle of Wight
Kent Community Health
Kent and Medway
Midlands Partnership University
North Staffordshire Combined Healthcare
Surrey and Borders Partnership
Sussex Partnership
University Hospitals Dorset
Testimonials
Some words from our patients
We've helped thousands of patients over the years, and here are some of their thoughts.
I was made to feel at ease straight away
The doctor was very patient and understanding and I was treated with the utmost respect. I came away feeling well informed and I have a plan moving forward for my condition.
Fantastic clinic. I would highly recommend.
I chose to go here to get diagnosed with autism privately. Sadly I have been let down by the NHS since my childhood in the 1980’s and I decided I had to go private, but I would say it was worth every penny and the long drive from my home. Lovely professional staff. Thank you.
Thank you once again for all of your help Psicon!
An outstanding company. Are always willing to help on the phone with any questions, concerns or problems. I would recommend them to anyone.
Quick efficient service.
I could not have been happier with timescales, responses and communication.
The centre is a lovely welcoming place and the professionals put my highly anxious son at ease.
We went to the children's centre to get my son aged 17, a private Autism assessment. From the start the staff were informative and helpful. The centre is a lovely welcoming place and the professionals put my highly anxious son at ease. In fact he even asked when we were going back! After negative experiences with the NHS and school, my son felt that he could finally access support that was right for him. Thank you 😊
Would highly recommend Psicon for any assessments
Absolutely amazing with my son, very easy to talk to and my son loved interacting with the staff.
I would recommend this service to anyone that I know.
I attended the practice in June of 2022. The practice had such welcoming and kind staff members. This really eased any anxieties I had about going to the practice, and set a very calming atmosphere.
Excellent communication and explanation throughout the assessments.
All staff seemed very knowledge, were prompt and courteous and we were given a conclusion by the end of the assessment
From the minute we arrived staff were welcoming and professional.
From the minute we arrived staff were welcoming and professional. Thank you for listening and helping my son to be as comfortable as possible. You were so attentive to his ways and the consultant, speech and language therapist had extensive knowledge and were able to pick up on things I wasn’t even aware of. The support throughout was amazing, everything was explained in detail and I would definitely recommend Psicon to others. Thank you again.
All practitioners were friendly, understanding and really knowledgeable
All practitioners were friendly, understanding and really knowledgeable and informative about autism, but also girls and autism. They managed to put my anxious daughter at ease. They listened carefully, and were responsive to what we were saying. They also gave helpful suggestions to think about with the school and within the family.
They treated me like I was a person
They treated me like I was a person and demonstrated they treat each individual on a case to case base using treatments tailored to the individuals needs. They listened without judgement offering to treat individuals with complex needs.
Exceptional service.
The sessions were well organised. The psychologist was outstanding and it was like they knew me after just a couple of sessions. I would 100% recommend this service. I feel so much better and am going forward with several tools to keep me mentally healthy. I cannot recommend this service enough.
As a parent, it gave me the reassurance that my daughter will grow up knowing how her mind works
My daughter came out of her ADHD assessment feeling very positive about herself and empowered. As a parent, it gave me the reassurance that my daughter will grow up knowing how her mind works and what she needs to put in place to help herself along the way. We are very grateful to have been given such high quality care.
All staff are trained immaculately!
All staff are trained immaculately! Very kind, very helpful. Just wonderful. I could not have asked for a better service!
Frequently Asked Questions
We're here to answer your questions
We understand the pressure that NHS Trusts are facing across the country. If you need our assistance, we promise to deliver the best possible service to your patients, with the highest quality always at the heart of our clinical delivery. Having had many years’ experience in supporting Trusts, we’ve listed some frequently asked questions here, but please do get in touch for a more in depth discussion about how we might be able to help you.
Are you CQC registered?
Yes. Psicon became CQC registered in 2019 for treatment of disease, disorder or injury. This means that in addition to providing diagnostic assessments, we can also provide ADHD treatment services. Dr Dan Simmonds is our registered manager and Louise Simpson is our nominated individual. Details on our CQC registration can be accessed here.
How do you provide assurance around activity and quality during the contract period?
We believe in collaboration, transparency and ensuring an open dialogue with our NHS commissioners. As such, we have developed what we believe to be an unrivalled reporting process, carried out by our dedicated business intelligence team. It is centred around activity to target, compliance with key performance indicators, patient feedback and satisfaction. We routinely receive exceptional feedback from our Trust and ICB colleagues on the quality of our activity reports.
How quickly could you help us?
We can mobilise new contracts within weeks. With the support of our experienced leadership team, we can ensure the most efficient use of your time.
What clinical models do you use? Are they NICE compliant?
Yes, all our assessments are fully NICE compliant. We utilise different clinical models depending on the age of the patient and the type of assessment. With access to a full multidisciplinary team of clinical psychologists, speech and language therapists, occupational therapists, paediatricians, psychiatrists and nurse practitioners, we are able to adapt our clinical models to suit the needs of your patient group and the budget available.
What quality and governance measures do you have in place?
We are proud to be registered and regulated by the Care Quality Commission and ensure we apply the requirements of the Health and Social Care Act (2008) across the service, whether activity is ‘regulated’ or not. We also have robust clinical governance processes in place to ensure safe, efficient and effective care for our patients.
Get in Touch
We're with you at every step
Everyone’s mind is unique. Many of us are neurodiverse. And while the neurological differences that make us individuals can bring challenges, we believe that with understanding, empathy and expert support, everyone can thrive.